Availability

All our artwork is subject to availability. You should recieve items within 10 working days from day of order. The seller reserves the right to cancel any order. Should this occur a full refund will be issued.

Payment

Customers can pay by most credit cards and debit cards. Delivery will only occur after full payment has been received and cleared.  Payment includes shipping, packaging and VAT on UK sales

Delivery Times

The artwork will be delivered to the address submitted by the buyer at checkout on the website.

If a buyer refuses to take delivery of the artwork for any reason other than evident damage, then expenses incurred by the seller for delivery and return of the item will be deducted from any refund.

If you haven't paid the extra for a Saturday delivery then all deliveries are made between 9&5pm Mon-Fri, we do require a signature. If you have to go out at the last minute please leave a SIGNED note on the door to tell the courier where to leave the parcel, i.e. Neighbour etc.

International deliveries can be arranged. Please contact 0044 (0)20 8861 6640 for more details.

Damages

·      Full refunds or exchanges will be made for any artwork damaged during transit. To qualify please keep all packaging and artwork as delivered and notify us within 24 hours of receipt.

·      If there is any excessive damage to the packaging on arrival the buyer must refuse to accept the item

·      If the item appears undamaged and the buyer accepts delivery of the item before removing the packaging, the buyer must sign the delivery documents accompanied by the words "Unchecked"

·      If, after unwrapping, damage is discovered, the buyer must notify the seller within 24 hours of receipt (or first thing Monday if a weekend delivery) of any damage to the item

·      The buyer must send damaged items back to the seller using the sellers approved courier, details will be given on request

·      The buyer must include the original packaging materials with the artwork when returning any damaged goods

·      Refund will be subject to satisfying the seller's insurers that any claim is genuine.

Shipping Costs

For standard next day delivery

UK - Mainland    

Mon-Fri 9-5pm – Included in listed prices

Saturday AM – Additional £20

Ireland Mon-Fri – Additional £20

Rest of world: please enquire about prices

For same day delivery please ring 020 8861 6640 for prices.

Copyright

The copyright for all artwork remains with acrylicize.com

Miscellaneous

The seller reserves the right to amend these Terms and Conditions at any time. These Terms and Conditions do not affect consumer statutory rights.